Terms of Service
Welcome to WELLNESSOFFICIAL PRIVATE LIMITED
(The Top Knot). By accessing or using our services, including visiting our website, booking appointments, or interacting with our staff and services, you agree to comply with the following Terms of Service ("Terms"). Please read these Terms carefully before using any of our services. If you do not agree to these Terms, please refrain from using our services.
1. Acceptance of Terms
By accessing or using any part of WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot)'s services, including booking appointments on our website (www.thetopknot.in) or visiting our physical location, you agree to be bound by these Terms. We reserve the right to update or change these Terms at any time without prior notice. It is your responsibility to review these Terms regularly to stay informed of any updates.
2. Services Provided
WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) offers salon and wellness services, including but not limited to hair, makeup, beauty, and wellness treatments. Our services are subject to availability and may be modified or discontinued at our discretion without prior notice. Prices for services may also change without notice.
3. Appointment Booking and Cancellation
Booking: You may book appointments through our website, by phone, or in person at our salon. All bookings are subject to confirmation based on availability.
Cancellation: You may cancel or reschedule your appointment by providing at least 24 hours’ notice. Cancellations made within this time frame will allow for rescheduling, but no refunds will be issued as per our Refund and Cancellation Policy.
Late Arrivals: We kindly request that clients arrive on time for their scheduled appointments. Late arrivals may result in a shortened service or the need to reschedule your appointment.
4. Payment Terms
Service Fees: All fees for services at WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) must be paid in full at the time of the service. Payment Methods: We accept cash, credit/debit cards, and other specified methods of payment. We do not store any credit card information.
Non-Refundable: Once a service has been booked and confirmed, payments are non-refundable, even in cases of cancellation or no-show, as per our Refund Policy.
5. Personal Conduct
We maintain a professional and respectful environment at WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) and expect the same from our clients. Any inappropriate behavior, including but not limited to verbal or physical abuse towards staff, will result in the termination of services without a refund.
6. Health and Safety
Client Responsibility: Clients are required to inform us of any allergies, medical conditions, or other relevant health concerns prior to receiving any services.
WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) will not be held responsible for any adverse reactions resulting from undisclosed information.
Hygiene and Safety Standards: We follow the highest standards of hygiene and sanitation. All tools and equipment used during treatments are sanitized according to industry regulations.
7. Liability Disclaimer
While we strive to provide the highest level of care and professionalism, WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) will not be held responsible for:
Any damage or adverse effects resulting from services provided if pre-existing medical conditions, allergies, or sensitivities were not disclosed prior to the treatment. Loss or damage to personal property within the salon premises. Any damages or losses arising from the use or inability to use our website or services due to technical issues.
8. Intellectual Property
All content, including but not limited to text, images, logos, and other materials found on our website and in promotional materials, are the intellectual property of WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) unless otherwise stated. Unauthorized use of such content is prohibited.
9. Privacy Policy
Our collection and use of your personal information are governed by our Privacy Policy, which can be found here (link to your privacy policy). By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.
10. Termination of Services
WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) reserves the right to refuse service or terminate appointments for any reason, including inappropriate behavior, failure to adhere to these Terms, or for reasons of safety and hygiene.
11. Changes to Services and Terms
WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) reserves the right to modify, suspend, or discontinue any service at any time without notice. Similarly, we may update these Terms of Service from time to time, and continued use of our services implies acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.
13. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) 1/58, Vijay Khand, Opp. Lohia Gate No. 2, Gomti Nagar, Lucknow, 226010 Phone: +91 93691 03330, +91 522 4026655
By booking and using our services, you agree to comply with these Terms of Service. Thank you for choosing WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) for your salon and wellness needs.
