At WELLNESSOFFICIAL PRIVATE LIMITED
(The Top Knot), we prioritize providing exceptional service to our customers and maintaining transparency regarding our policies. Please review the following guidelines regarding cancellations and refunds.
Service Fees:
All fees paid for services at WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) are non-refundable once the service has been booked and confirmed.
Any cancellations after the service booking will not be eligible for a refund.
Cancellation Policy:
Clients have the flexibility to cancel their appointments at any time prior to the service. However, any fees paid for the booked service will be non-refundable.
In case of cancellations, you can reschedule the appointment, but no refunds will be provided for the initial booking.
No Refund Policy:
We do not offer refunds for any services that have been availed or booked. In cases where a client is dissatisfied with a service, we encourage them to speak with our team to discuss alternate solutions or adjustments to the service, but no refund will be issued.
Audit of Policies:
WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot) reserves the right to review and audit these policies periodically to ensure they align with our business standards and legal requirements.
Exceptions:
We recognize that exceptional circumstances may arise. If you believe your situation warrants special consideration, please contact us directly, and we will review your request. Please note that any decision will be at the sole discretion of WELLNESSOFFICIAL PRIVATE LIMITED (The Top Knot).
Contact Information: For inquiries or to discuss any issues related to your appointment, please contact us at:
THE TOP KNOT LUCKNOW 1/58, Vijay Khand, Opp. Lohia Gate No. 2, Gomti Nagar, Lucknow, 226010 Phone: +91 93691 03330, +91 522 4026655
By booking our services, you agree to comply with the terms of this Refund and Cancellation Policy.